A really interesting perspective on social media with a big emphasis on the author's obvious love for Twitter. Not sure I can call it life- or business-altering, but it was certainly an interesting read with stories of good (and bad) customer service, and lots of humorous footnote comments.I thin...
Most of this advice is obvious and/or tongue in cheek. I think it ay be in picture book form for two reasons: 1. To remind us visually. 2. To make money for the author. More humorous than helpful! And at $18 for a tiny, 196 pg picture book that is mostly a slice show. I'm returning the book to ba...