Great resource for web designers! -- Or for anyone working on a project that needs to have a user-friendly polish. I learned a LOT about usability testing and how easy it can be. I'd like to run some usability tests in the future, and I've acquired many pointers of what to keep in mind and what y...
I read this one as a part of the my work book club. It is a good book with lots of insightful observations about user experience design. It had a good reminder that there is no such things as the 'average' user. Every user comes to your site, or app, with their own personal experiences and bia...