Everyone who flies, ever, should read this book. Consumers need to be more informed about the insane practices that are now the status quo for the airlines. We should be much less enraged about $10 snack boxes and less legroom, and much more enraged by an ineffectual TSA and outsourced aircraft m...
In addition, there were dozens of other interview subjects who did not wish to be identified; these included FAA safety inspectors, air traffic controllers, federal air marshals, TSA screeners, airline mechanics, airline pilots, airline dispatchers, airline customer service agents, airline flight...