I’d spent the last month in a frantic whirl, training the staff, developing schedules, tracking the schedules, controlling quality, creating a budget, sticking to the budget, setting up business liaisons with the software and hardware vendors, estimating all the costs involved with the project, estimating the time involved to complete the project, managing my team, creating processes for my team to follow, ensuring that everyone was working at their full potential. . . . all this and more, amongst other things. The only constant was change. I learned to be flexible and I learned to delegate tasks and accomplish objectives through Truong and Inge—my A Team. Really. I don’t know what I would have done without them. The whole dynamic of this project percolated with enthusiasm because of Truong and Inge. And Carter. He was my SME (Subject Matter Expert) and whenever I’d needed his guidance, expertise and know-how, he was there for me. Whenever things went wrong, he was also there for me.
