This book is cringingly funny! Terry Ravenscroft invents (at least I hope he invented them) bizarre character traits for himself as he lets lose his imagination and goes after some of the UK's best known brands, in what can only be described as an assault on common sense.With a regular acknowledgement of his love of oven chips, in this collection of letters Ravenscroft sends both complaints and praise to some of the best known labels on our supermarket shelves among other thins, congratulating them on quality or accusing them of fraud under the Trades Description Act. The responses he receives are faithfully included right down, as he claims, to any typos. What comes across in these letters is the tolerance of idiocy in customer services, and the length companies will go to to ensure customer satisfaction. As a reading commuter I drew more than my share of funny looks and smiles as I laughed out loud on the bus reading Ravenscroft's letters. It was interesting to see how much nonsense different companies would tolerate. Not to mention how generous they were in reimbursing or compensating a dissatisfied customer, even if it's because the customer seems to lack any shred of common sense or intelligence. My favorite and funniest letter in the collection was that sent by Ravenscroft to Bisto, telling them of the welcome side-effects of having accidentally washed his underpants in their famous gravy granules... it was a scream!The brands names in the book do tend to date it a little, and although the humour is still there, I'm not sure it would be as funny to an international market who won't recognise the brands. But nevertheless, this was a hilarious read from start to finish, which I highly recommend. I stumbled upon this in the "free ebooks" section on the Amazon Kindle store. It is a series of letters that the author sent to various companies regarding comical problems that he had with their products, and the replies received from the companies' public relations reps. Some are hilarious, including the letters to Coca Cola after which the book is named. However, it's worth noting that Ravenscroft is English, and thus I am unfamiliar with many of the products featured in the book.
What do You think about Dear Coca-Cola (2011)?
Funny but best read in several seatings as gets boring and repetitive
—evelyn
very funny letters to companies and the responses to those letters
—bugmom
This was my first Terry Ravenscroft read. Fun to read.
—neha
