Just Listen: Discover The Secret To Getting Through To Absolutely Anyone (2009) - Plot & Excerpts
Very cool book on empathy and managing relationships with people practically in all areas of your life. I'd say it's a must read for anyone dealing with people, for me it was interested as it helps me become a better coach for my clients. If you're a manager, CEO, doctors, attorney, parent or any similar position this book will teach you the exact skills to master the art of maintaining win-win relationships with people you interact with. The only reason why I don't give it 5 stars is because it's a bit complex to implement all this at once, it would definitely require a lot of re-reading and creating a system. The author has however managed to present the skills in a simple way so you can implement some of the skills from the book right after reading it. I originally picked up the audiobook through my library. I have found that this is a better media for absorbing information and helps me to process more productively and creatively. I will be purchasing this audiobook for my home library, but have already ordered a paperback so that I can break out the highlighter to correlate my scribbled notes everywhere.Yes, this deals with common sense. But it also suggests alternative questions to ask, ones I would rarely think to ask, and usually only after the confrontation occurred, not during the conversation prior to escalation. I would highly recommend this book to anyone that just wants quick tips on interacting with people of various backgrounds, a refresher on empathy, or even just the ground-rules of how to not be a walking aggressive/over-sensitive/negative/victim/"insert-adjective". *coughs delicately*
What do You think about Just Listen: Discover The Secret To Getting Through To Absolutely Anyone (2009)?
Very practical. Already had the opportunity to use some of the strategies.
—saminae
The only book you'll ever need on communicating with difficult people.
—Ana
