One Step Away (A Bedford Falls Novel Book 1) - Plot & Excerpts
It didn’t help that many of the staff members welcomed him with a heavy degree of wariness due to the long-standing tension between their library and the Bedford Falls Public Library. Their defensiveness told him that he would need to improve their library before he earned their respect and trust. He spent the day visiting each department and meeting each staff member, matching names and faces with their discussions and stories, so he would remember every person. He wanted each of them to know that everyone, no matter the position or pay scale, played an important part at the library and that he wouldn’t overlook their contributions. In the afternoon, he met with the department heads and got caught up to speed with Vista Heights’ procedures and initiatives, since he’d already memorized their policies ahead of time. By the end of the day, Alex realized that he faced a problem that would not go down smoothly with staff: he needed to cut expenditures, increase productivity, purchase newer technology, and engender more support from the community by offering better materials and programming for children, teenagers, adults, and senior citizens.
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