answered a female voice on the other end with an untraceable snooty accent. “How may I assist you today?” “Hi, I received a gift certificate for a treatment for my birthday,” I informed the faceless voice. “I’d like to go ahead and set up an appointment for next Saturday.” “Next Saturday?” I could hear her clacking away at a keyboard. “We have an opening for 10:00 a.m. Does that time work for you?” “Sure,” I agreed. I could get my massage and get some work done after. “Have you ever been serviced at Rapture before?” the faceless voice asked. By now, I visualized one of those perfect model-type women with shiny, frizz-free, bouncy blond hair and flawless olive hued skin. The Heidi Klum-clone continued as though reading from a script. “I need to ask you a few questions to ensure you are set up with the perfect technician for you. Please be assured all answers are kept strictly confidential. It will take a few minutes. Do you have time now?” “Um, sure,”
