“So what you’re saying is that Cara is looking for a new relationship with Delta Advertising, not just a good ad campaign for their internet division.” “Correct.” Jonathan squirmed, uncomfortable with the Skype call—as usual. “Okay, so this is supposed to showcase the internet division—” “But don’t discount their primary position as one of America’s oldest and most trusted insurance companies. They are looking for something that bridges past and future.” “Okay, and for Ms. Laas, how do I best serve her as the client?” “Treat her with respect, reasonable deference even, but don’t fawn. She wants to see you confident in your presentation and your skills but humble enough to accept criticism or a request for change. She’s a reasonable woman. I think you’ll work well with her.” “Okay,” Todd looked over his notes.