She lived alone. Calling out was a deterrent strategy in case she had been followed home by an opportunistic thief. The thief was to assume, from hearing her cheery hello, that she lived with a tough, dangerous man or men who wouldn’t stand for Emily being attacked on her doorstep or pushed inside and attacked there. It was a strategy that she no longer thought about or questioned, she just did it. It was one of many little survival tactics she had adopted since coming to live in London – but still, when she called out hello and got no answer, it always seemed, somehow, as if the silence was mocking her for living alone. She picked up her mail from the doormat: a phone bill, a begging letter from a charity, a voucher for free delivery from a supermarket, and a letter addressed to her neighbour, Victoria. It wasn’t unusual for Emily to get letters delivered to her that were meant for other residents of the street, as though the postmen at the local sorting office were conspiring to bring the community into closer contact with each other.