After 27 years of marriage, nurturing, hard-working Sassy Hummel is unceremoniously dumped by her husband. To support herself, she turns to the one thing she knows best -- housekeeping -- taking a job as a maid at the sumptuous Sylvan Towers Hotel. How, Sassy wonders, could this have happened to me?Then something strange and magical happens to Sassy. She makes friends with Racquel, the hotel's boutique owner, an enticing woman with secrets and a clarity of vision for seeing all the things in Sassy that Sassy can't recognize herself. But it isn't until she takes a wayward parakeet under her own wing that Sassy begins to see the bird each person is on the other side of the mirror. Learning to look beneath everybody's adopted plumage will eventually enable Sassy to accept herself, and start her on the road to a new life.