It was obvious to them both that whoever had done the job had been under pressure. Nervous, even. "But you can still open it," she said, quickly, "We really need to open it." Pat looked at her like a father might look at his nagging daughter. She knew he needed time to think, time to work out the best way to get the job done. Nothing, to a man like Pat, was achieved through impatience. He wasn't one for taking shortcuts. He ran his hands over the metal panels bolted across the doorframe of the flat. Karen could see that it had been a rushed job, the bolts only half secured. He reached into his tool bag, retrieving a wrench. Karen held the torch so that he could see what he was doing in the poor light. Using the wrench, Pat eased out the third bolt from the panel across the door of flat 23. As predicted, the panel swung away, clinging only to the final bolt on the lower part of the frame. It revealed enough of the door for the two survivors to break into the flat. Once inside, Pat reached his own hand out to help Karen past the metal panel.